1. Information We Collect
We may collect different types of information to improve our services and your experience, including:
- Personal Information: such as your name, phone number, and delivery address when placing an order.
- Order Information: details about your orders, including items purchased, preferences, and order history.
- Device Information: information about your device, such as device type, operating system, and app usage data.
- Location Information (Optional): if you allow access, we may collect your location to improve delivery accuracy.
2. How We Use Your Information
We use the collected information to:
- Process and manage your orders
- Deliver orders to your location
- Improve app performance and user experience
- Communicate with you regarding orders, updates, or offers
- Provide customer support
3. Sharing Your Information
We do not sell your personal data. We may share your information only in the following cases:
- With delivery personnel to complete your order
- With service providers who help us operate the application
- When required by law or legal processes
4. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw your consent at any time
6. Cookies & Tracking Technologies
We may use basic tracking technologies to enhance user experience and analyze app usage.
7. Third-Party Services
Our application may include links or integrations with third-party services. We are not responsible for their privacy practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the application.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@oia-cafe.com
- Phone: 01012093500